Privacy Policy

Welcome to Kavi G (kavigworld / kavigworld.com). We respect your privacy and are committed to protecting the personal data you share with us when you browse our site, purchase music and merchandise, join the kavigworld fan community, or subscribe to our updates.

1. Information We Collect

We collect information you provide directly to us, as well as data gathered automatically when you interact with our platform:

• Account & Fan Profile: When you register for a kavigworld account, we collect your name, email address, password hash, country, city, optional birthday, apparel size preferences, and referral identifiers.
• Order & Transaction Data: When you purchase physical merchandise or digital music, we collect your billing/shipping name, email, phone number, shipping address, order details, and payment transaction reference numbers. Note: Your credit card and payment credentials are processed directly by our PCI-compliant payment gateways and are never stored on our servers.
• Digital Download Logs: To verify legitimate download access, provide technical support, and prevent unauthorized distribution, we log your IP address, timestamp, and order identifier when digital files are downloaded.
• Fan Engagement: Wishlists, favorite tracks, vault interactions, and submissions made to the Fan Wall.
• Inquiries & Contact: Information submitted via our contact or booking forms, including your name, organization, email, and message content.
• Technical & Usage Data: IP address, browser type, operating system, referring URLs, and device identifiers collected via secure session cookies.

2. How We Use Your Information

We use the data we collect for specific, legitimate business purposes:

• Order Fulfillment & Lifetime Access: To process your transactions, ship physical merchandise, deliver instant download links, and maintain your permanent digital download library in your kavigworld account.
• Transactional Communications: To send order confirmations, digital download receipts, shipping notifications, password resets, and account verification links.
• Community Experience: To personalize your kavigworld fan dashboard, track your referral achievements, and display approved Fan Wall posts.
• Marketing & Releases (Opt-in): To send email newsletters, release alerts, tour announcements, and exclusive drop notifications when you have subscribed. You can unsubscribe at any time using the link in any email.
• Security & Abuse Prevention: To protect our platform from fraud, spam, automated bots (via Cloudflare Turnstile), and copyright infringement.

3. Third-Party Service Providers

We do not sell, rent, or trade your personal data to third parties. We share information only with trusted service providers necessary to operate our platform:

• Payment Gateways: eSewa (for NPR payments in Nepal), YOLO / Stripe, and Paddle (for international card and digital checkouts).
• Email Delivery: Transactional and newsletter email delivery providers configured to deliver receipts and notifications reliably.
• Security & Bot Detection: Cloudflare Turnstile to protect forms and checkout endpoints from abuse without intrusive user tracking.

4. Cookies & Local Storage

We use essential cookies to maintain your shopping cart, manage your authenticated session, remember your currency preferences (NPR / USD), and ensure platform security. We do not use invasive third-party tracking cookies or advertising networks.

5. Data Retention & Account Security

We retain your account profile and purchase history for as long as your account remains active to ensure you maintain permanent lifetime access to your purchased digital music. You may update your profile details or change your password at any time in your account settings.

6. Your Rights

Depending on your location, you have the right to access, correct, or request the deletion of your personal data, or to withdraw consent for marketing communications. To exercise any of these rights, please reach out through our contact page.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]
Website: kavigworld Contact Form